SHIPPING
Effective Date: September 10, 2026
Uzzari offers worldwide shipping. Each order is carefully prepared and packaged according to the size, weight and characteristics of the product.
ORDER PROCESSING
Orders are generally processed within 2–5 business days after payment confirmation.
Orders are not normally processed or dispatched on weekends or public holidays. Processing times may be extended during high-demand periods, collection launches or public holidays.
Custom-made and made-to-order pieces may require additional production time. The applicable timeframe will be stated on the product page or confirmed separately before production begins.
ESTIMATED DELIVERY TIME
Estimated shipping times vary depending on the destination:
• North America: 14–21 business days
• Europe: 14–21 business days
• Asia Pacific: 14–21 business days
• Rest of the World: 14–21 business days
Delivery estimates begin after the order has been processed and dispatched.
All delivery timeframes are estimates and are not guaranteed. Customs procedures, local courier operations, public holidays, weather conditions and other circumstances outside Uzzari’s reasonable control may affect delivery.
SHIPPING METHODS
The shipping method is determined by the product’s dimensions, weight, destination and handling requirements.
Smaller items may be delivered by a parcel carrier. Larger furniture and oversized products may require freight delivery or a scheduled delivery appointment.
Where freight delivery applies, the carrier may contact you to arrange a delivery date. Unless otherwise stated or agreed, freight delivery may be limited to curbside or the nearest safely accessible ground-level location.
Delivery inside a building, transportation upstairs, assembly, installation and packaging disposal are not included unless expressly stated at checkout or confirmed separately.
SHIPPING COSTS
Shipping costs, where applicable, are calculated and displayed at checkout based on the destination and selected products.
From time to time, Uzzari may offer complimentary shipping on selected products, orders or destinations.
Oversized furniture or deliveries requiring special handling may incur additional charges. If an additional charge is required after an order is placed, we will contact you for approval before dispatch.
ORDER TRACKING
Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information where available.
Tracking information may take 2–5 business days to become active after the order has been handed to the carrier.
CUSTOMS, DUTIES AND IMPORT TAXES
International orders may be subject to customs duties, import taxes, VAT, clearance fees or local handling charges imposed by the destination country.
Unless expressly included at checkout, these charges are separate from the product and shipping price and are the customer’s responsibility.
Uzzari does not control local customs decisions or charges. Customs inspections may also result in additional delivery time.
DELIVERY INFORMATION
Customers are responsible for providing complete and accurate delivery details at checkout.
Please contact info@uzzari.com as soon as possible if you notice an error. We cannot guarantee that an address can be changed after processing or dispatch has begun.
Additional costs resulting from an incorrect address, failed delivery attempt, refusal of delivery or an unclaimed shipment may be charged to the customer, subject to applicable law.
DELAYS AND LOST PACKAGES
If your order is delayed or appears to be lost, contact info@uzzari.com with your order number. We will work with the carrier to investigate the shipment and determine the appropriate next step.
Please note that carrier investigations may require additional processing time.
DAMAGED DELIVERIES
Please inspect the product and packaging as soon as the order arrives.
If the item appears damaged, photograph the outer packaging, inner packaging and product before disposing of any materials. Contact info@uzzari.com as soon as possible and include your order number and photographs.
Do not return a damaged item independently. Our team will provide instructions after reviewing the claim.
CONTACT
For shipping and delivery enquiries, contact:
info@uzzari.com
